Privacy Policy

Herbi Veg Shopper Private Limited is the licensed owner of the www.vegshopper.in . We respect your privacy, and the details entered into our website shall be protected, and shall be collected only as data information for the functioning of the website. This Privacy Policy is published pursuant to

 i. Section 43A of the Information Technology Act, 2000

ii. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”); and

iii. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011

As a visitor or User/Customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the website or the Mobile application, you agree to the collection and use of your data by the “Company” in the manner provided in this Privacy Policy.

All products and contents in the website and the mobile application are offered on and ‘as is’ basis without any warranty whatsoever either and otherwise expressly stated or implied. The website makes no representations or guarantee, the functionalities of the website, that it shall be uninterrupted or error-free, or shall be free of viruses or other harmful components, or defects. If such occurrence comes to be known or aware of, it shall be corrected by the “Company” themselves.

 1.DATA COLLECTION AND PROTECTION:

This Privacy Policy sets out the type of information collected from the Users, including the nature of the sensitive personal data or information, the purpose, means and modes of usage of such information and how and to whom the Company shall disclose such information.

While the User/Customer access the website, and enters the details for the purchase of the products, the information collected such as the: Name including the First name and the Last name, Email address/ alternative email address, Mobile phone number, Address details, Postal code, the Demographic profile like the age, gender, occupation etc and the information about the pages on the website /links consequently connected to the website and the likewise browsing information, are collected as part of the registration process for the website only and processing for the delivery.

Other data includes:

1. Password used.
2. The financial information such as the bank account, card information and other payment instruments.
3. Sexual orientation.
4. Biometric information.
5. Any of the information received under above personal information categories by the Company is utilised been processed and stored under lawful contract or otherwise.

The website nor the “Company” shall not use your financial information for any purpose other than to complete a transaction with you. However, besides the above mentioned points, any information that is available or accessible in the public domain, or furnished under the Rights of Information Act, 2005, any other law for the time being in force shall not be regarded as sensitive personal information and it is not the responsibility of the “Company”.

Such identifiable information shall be collected about the User/Customer as part of a voluntary registration process , online survey or for the combination thereof. The website may also contain links to other websites, for which our “ Company” shall not be responsible for the privacy practices of such connected websites, which the “Company” does not own or manage or control.

The third party vendors may include Google, use first party cookies ( such as Google Analytics cookies, third party cookies , such as double-click cookie, together to inform and optimize and serve ads based on someone’s past visits to the website.

The “Company” shall use your information to provide personalised features to you on the website and to provide promotional offers/discounts/sales and other activities of the websites. These/such information shall also be used to preserve the transaction history as governed by the existing laws and policy. The “Company”  may also use contact information internally to constantly improve their operation and function and for the product improvement by creating and conducting marketing research and statistical analysis of the customer behaviour , transactions and also to contact you for survey correspondent. Seasonal offers and contests or sponsor discounts or advertisements from other sponsors to our websites shall and may happen time to time during festive occasions for which this information also may be used to promote the websites.

In addition, the “Company”  may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

2.USER/CUSTOMER’S NOTE:

All the information provided to the Company by a User, including personal information and personally identifiable information, shall be voluntary. The User possess the right to request the withdrawal of his/her/ personal information entered to the website to be removed at any time, in accordance with the terms of this Privacy Policy and the Terms of Use. It is the User’s duty to ensure strict caution while providing any personally identifiable information about himself/herself/itself or the family members while using the services of the website.

2.1    Users can access, modify, correct and eliminate the data about him/her/it which has been collected pursuant to his/her/its decision to become a User or a registered member of the website. Any grievances in relation to the information shared by the User with the Company may be brought to the attention of grievance officer and shall be emailed in detail to ([email protected]).

2.2    All Financial Information collected from the Users/Customer by the Company’s third party such as the  payment gateway , shall be used only for billing and payment processes. The verification of the Financial Information shall be accomplished only by the User through a process of authentication in which the “Company” shall not be liable nor responsible.

2.3    The personal information provided by the customer shall be utilised apart from the clause 1, in this document, to identify the user, to understand his mode of search in the website and to resolve disputes.

2.3.1         To meet legal and regulatory requirements.

2.3.2         To detect and protect the “Company” from any error, fraud and other criminal activities.

2.3.3         To ensure and enforce the terms of use.

2.4    The Company may keep records of telephone calls received made by the User to our Customer care Grievance phone number, for the purpose of administration of Services, research and development, training, business intelligence, business development, and also for legal sanctity if any dispute may arise. The Company may share the telephone records with third parties ,when required by law or when required to provide or facilitate the User with the Services.

2.5    The Company may be required to disclose personal information or the financial Information to governmental institutions or authorities. When such disclosure is requisition by the Court of  law or any judicial decree or the Company, in its sole discretion, shall require to disclose such information as it may be termed necessary.

2.6    All information collected from the Users by the “Company” through the website shall be  maintained in electronic form on the “Company “servers and/or cloud systems and shall be accessible by the management team of the Company. The User information may also be converted to physical form from time to time. However, regardless of the manner of the usage and storage, the Company shall ensure that this User information is rendered confidential.

3.FEEDBACK AND SUBMISSIONS:

By accessing this website you/user/Customer agrees you are and shall remain solely responsible for the contents of any submissions you make, and you shall not submit material that is unlawful, defamatory, abusive or obscene and anything that shall violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s)of the “Company”.

We do not accept any ideas you consider to be proprietary regarding designs, product technology , however, your ideas are appreciated. Consequently, any material you submit to this site will be deemed a grant of a royalty free non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute these materials throughout the universe in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called "moral rights" have been waived.

5.INFORMATION CORRECTIONS:

To correct or update any information that you/User/Customer, provided online, you shall write an email to: ([email protected])

6.POLICY UPDATES:

The “Company” reserves the right to change or update this policy at any time without prior notice. Such changes when updated shall be posted and updated in the websites as well.

Email ID: [email protected]

Customer Service Phone number: +91 85905 53203